Neighbors who are disturbed by loud flying aircraft or other types of operations are encouraged to call the Airport's Complaint Line at (707) 544-4787. This line is connected to a digital recorder that takes messages 24 hours per day, seven days a week. One call equals one complaint regardless the number of aircraft detailed. In addition, complaints will be accepted by phone, voice mail, fax, or a personal visit to the Airport office.
If a specific aircraft is identified through the investigation process, the aircraft owner will be notified that their operation generated a complaint and they will be asked to fly in a neighborly fashion. They will also receive a noise management brochure that has current guidelines that we ask pilots to follow. If the operation is in violation of the Airport's noise limitations, a letter will be sent to the owner of the aircraft informing them of the violation and that future visits of that aircraft may result in fines.
Additionally, if the aircraft appears to have violated FAA Regulations, the incident will be turned over to the FAA for their investigation and action. The Aviation Commission reviews all complaints at their regularly scheduled meetings. In addition, all complaints received are presented annually to the Sonoma County Board of Supervisors for their review.