Frequently Asked Questions (FAQ) - Arrivals and Departures

Visit the Alaska Airlines flight status page or call 1-800-547-9308 for current schedules.

Call Alaska Airlines at 1-800-547-9308 or visit the airline flight status page for information about arrival times and delays. Knowing the flight number makes flight tracking easier.

There are also a number of free online flight-checking websites that allow you to track flights in real time. FlightStats is one of them.

You can meet arriving passengers inside the Terminal, outside at the gate between the restaurant patio and the Terminal, or in front of the Terminal.

Currently, luggage may only be checked at the check-in counter in the Terminal. The check in counter closes 30 minutes prior to the departure of a flight.

Alaska Airlines recommends passengers with checked bags arrive 90 minutes before departure and 60 minutes prior with carry on. Passengers who are checking bags must check them in at least 40 minutes prior to departure. In addition, the boarding gate closes 10 minutes prior to departure. Do do not delay, get here early. It is a small airport, but flights connect to large hubs. It takes time to screen and board passengers. It is important to get everyone on board so the aircraft can depart on time. Too often we see passengers who cut it too close miss their flights. We do not like to see this happen.

Give yourself plenty of time to get to the Airport and through Security, unexpected delays can happen anywhere. Do not risk missing your flight!

Yes, under certain conditions. If a passenger requires an escort due to disability or age, an escort must obtain a security pass at the check in counter and go through security screening to accompany the passenger to the boarding area. Security passes are limited and typically one pass is issued per passenger requiring an escort. For information about children traveling alone, visit alaskaair.com or call 1-800-547-9308.