Alaska Airlines asks that you report any irregularity concerning baggage to the Baggage Service Office at your arrival airport. All reports should be made in-person and within 24 hours of arrival time. Failure to report baggage mishandling of any type will result in a denial of compensation.
For more information visit the Baggage Services page of the Alaska's website or contact the Alaska Central Baggage Service office at 1-877-815-8253.
The lost baggage and message line at Sonoma County Airport is (707) 543-7100.
Please note that it is important to retain copies of your ticket, baggage claim check, and any receipts you may have accumulated for expenses incurred relating to your claim. Alaska suggests you fill out this form and place it inside your baggage as well as securely attaching current ID on the outside of your baggage.
There are several numbers to call if you lose an item at Sonoma County Airport:
Alaska / Horizon's local baggage and message line: (707) 543-7100
Airport Manager's Office Lost and Found: (707) 565-7243
Lost in the Sky Lounge Steakhouse Restaurant: (707) 542-9400
Lost in a parking lot - Republic Parking (707) 523-2186
To locate items left onboard a Horizon Air or Alaska Airlines flight, fill out this online form (preferred method).
Alaska Airlines / Horizon Air's lost baggage line is 1-877-815-8253 , or online at Baggage Services.
For questions about baggage inspected by Security, call 1-866-289-9673.
For items left at the restaurant, please call the restaurant at 707-542-9400.
Call Republic Parking at 707-523-2186 for items lost in the parking lot.